My grandfather in the news!

Stand up, speak up, shout out. That's what my grandfather does when things don't work the way they are supposed to. He may be 80 years old, but that does not stop him from making all the right noises. As reported here, the State Bank of India had not bothered to fix a 'software problem' that cost senior citizens interest that rightfully belonged to them. I'm glad to know my tata had a role in correcting the wrong. Here's a quote from the article: "Says 80-year old S Nagaraja Rao, an accountholder with the Sri Nagar branch of SBI in Bangalore, "I have five deposits of Rs25,000 each. At 9 per cent rate, every quarter Rs563 has to be credited to each of my accounts. But the actual amount that got credited used to be Rs550, Rs553, etc." Each time he had to contact branch officials to get the correct amount credited to his accounts."